Quick answers on the Octopus Smart Tech referral
The key rule is simple: register through the referral link before requesting a quote, then use the same email address through the quote and installation process. The answers below summarise the published referral terms and current grant guidance. For a property-specific decision, rely on Octopus's written quote and the official programme terms.
For a qualifying solar or heat-pump installation, Octopus says the recipient and referrer each receive a £100 digital gift voucher after the installation has completed. The reward is separate from any government grant and is not cash or a reduction in the quoted installation price.
No. The recipient needs to use the referral link and register before requesting a quote or completing an online purchase. Octopus says it cannot apply a referral retrospectively. The email used for registration must also be the email used for the quote.
Yes. The referral voucher is separate from the Boiler Upgrade Scheme. Current GOV.UK guidance lists £7,500 towards eligible air-source or ground-source heat pumps, and eligible off-gas-grid oil or LPG homes may receive £9,000 in total until 31 March 2027. Your installer confirms eligibility and grant treatment.
No. Octopus states that neither the recipient nor referrer needs to have their energy supplied by Octopus to use the Smart Tech referral programme. The proposed solar or heat-pump installation must still meet the product and property requirements.
Octopus processes the reward after the qualifying installation is complete. Its published terms do not promise a universal number of days, so keep your registration and installation details and contact Octopus directly if you need an update on a completed project.
No. Octopus says a referral is for a friend or family member at a separate address, not a self-referral for a second installation. Its terms also limit links to personal use with people you know; referrers must not present themselves as Octopus representatives or use the link commercially.
Still deciding?
Use the eligibility guide for the referral checks, the solar guide for a solar quote, or the heat-pump guide for a heat-pump quote.